Privacy Policy
About Us
Website address: https://villa-velika.eu.
Villa “Velika” is operated by a private individual. For any questions related to privacy, you can contact us at: reservation@villa-velika.eu.
What Personal Data We Collect and Why
Comments
When visitors leave comments on the site, we collect the data shown in the comment form, as well as the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS), as visitors to the website can download and extract location data from them.
Contact Forms
When you send inquiries through contact forms, we collect your name, email address, and message for the purposes of communication and customer service. This data is not used for marketing purposes and is stored for up to 6 months.
Cookies
If you leave a comment, you may opt-in to save your name, email address, and website in cookies for your convenience. These cookies will last for one year.
If you have an account and log in to the site, we will set a temporary cookie to determine if your browser accepts cookies. Upon login, additional cookies will be set to save your login information and screen display choices.
Embedded Content from Other Websites
Articles on this site may include embedded content (such as videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website, which may collect data about you, use cookies, and deploy additional tracking tools.
Analytics
We use anonymous analytical data to monitor site traffic via the hosting provider’s statistical tools (SuperHosting.bg). Personal data is not processed through analytical tools.
Who We Share Your Data With
Your personal data is not shared with third parties, except in cases of legal requirements or for the protection of site security. Password reset requests include your IP address for security purposes.
How Long We Retain Your Data
Comments and associated metadata are retained indefinitely. Data provided upon registration (if such an option exists) is stored until the user modifies or deletes it.
Your Rights Over Your Personal Data
You have the right to request a file containing all personal data we hold about you, as well as to request its deletion. This does not include data we are obliged to retain for administrative, legal, or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
How We Protect Your Data
We apply organizational and technical measures to protect your data, including:
- SSL certificate for encrypted traffic;
- Restricted access to administrative panels;
- Regular updates of the system and extensions;
- Protection through server security monitoring systems.
What Data Breach Procedures We Have in Place
In case of a data breach, we will notify the competent authorities within 72 hours and inform the affected users.
What Third Parties We Receive Data From
We do not receive personal data about users from third parties.
Automated Decision Making and Profiling
We do not perform automated decision-making or profiling based on personal data.